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White Feather Jewellery Return Policy


You can return most items purchased from White feathers Jewellerys within 3days of purchase. For online returns, a Return Authorization Number (RAN) must be obtained, and the item must be shipped back within one week of receiving the RAN. Online orders can be returned either by mail or to any store location. Items such as coins, self-design jewelry or self-order coin jewelry, and worn watches are non-returnable. Watches must be returned in their original, unworn condition within 3 days of the order date. All returns must include the packing slip or a bill.

Exchanges, including size exchanges, cannot be made through the online store. You can either visit a physical store to exchange an item within 3days of purchase or return it , and place a new order for the desired item or size. Note that ring sizing and shipping fees are nonrefundable. To process an online return, visit the Order Status/Returns link or the Return Request Form on the Customer Service page. You’ll need your last name (as listed on the “Bill To” section of your order) and your Purchase Order Number from your confirmation or packing slip. After submitting the return request, you’ll receive an email with return instructions. You are responsible for the cost of shipping, and it’s recommended to insure the package. For any quality or order mistakes, contact customer care before returning the item

Refunds will be issued to the original payment method. In-store purchases cannot be returned online, and coins, coin jewelry, and ring sizing fees are nonrefundable. For store returns, merchandise can be returned within 3 days . Exchanges are allowed up to 3 days from purchase, except for custom-designed, engraved, family, or class jewelry. Watches must be returned unworn and unsized within 5 days, with warranties covered by the manufacturer. Gift returns can be exchanged for a gift card or jewelry of equal or greater value. Trade-ins are allowed for items returned, with the original item and a refund for the price difference. Cash refunds are available with the original receipt, but check purchases require a 21-day hold. Refunds for debit or credit purchases will go back to the original account

The Lifetime Diamond Trade-In Program allows eligible diamond items (e.g., solitaire rings, engagement rings, diamond bands) to be traded in toward a new diamond piece that is at least double the original purchase price. Jewelry items must be accompanied by the original receipt and Jewelry Guarantee. Some items, like gemstone jewelry and clearance items, are not eligible for trade-in. 

Gold Exchange Program!


- Exchange your old gold for new gorgeous jewellery at any whitefeather's store.

- Repolishing & Repair (FREE), Appointment with Jewellery Designer

Please note: The old gold doesn’t have to be from only whitefeather's, it can be any gold jewellery you have.



Best of White Feather's

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100% Certified & Free Shipping
Our jewellery always comes with a certificate of authentication.
15 Day Money-Back
Get 100% refund if you don't like your jewellery.
Lifetime Exchange
Exchange your old designs anytime you want an upgrade.
One Year Warranty
If your jewellery has a defect, we will fix it.

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About White Feather's Jewellery

Online Jewellery Store


WHITE FEATHER’S JEWELLERY started as a jewelry manufacturer and wholesaler company on November 2017. Later on 2018 we started selling directly to the customer via our store located at Khichapokha,New road. Ever since we have been serving customers by manufacturing handcrafted Silver, rhodium and diamond Jewelry & utensils through both online and offline store. And today after 5 glorious years , White Feathers is known for its reasonable price range and impeccable products; with the aim to provide every generation an exquisite jewellery with varieties and quality of designes. We are going strength by strength from Facebook, Instagram and now E-commerce sites

White Feather’s Vision


White Feather’s Jewellery was mainly established to make online jewellery shopping hassle free and convenient for customer. We are always focused on designing and creating jewelry that exceeds our customer's expectations in quality, value, and service in reliable price. Our website is designed to bridge the vast gap between the virtual and the physical world. This has been attained with the help of the Virtual Try-on feature that permits the users to virtually put on 1000s of earrings to see just how they look when placed on the ears. As well as yothe users can customize their own jewelries

Shopping at Whitefeather's


White Feather's Jewellery prioritizes security, ensuring that every transaction conducted on the site is secure and seamless for clients. To do this, the organization follows to strict transparency regulations throughout the entire consumer purchasing process. To add to the convenience, all White Feather's Jewellery goods has life time exchanging facilities and 15 days return policy ,as well as you can sell your used jewellery just in 3 steps. White Feather's Jewellery specializes in stunning jewelry designs such as rings, earrings, pendants, necklaces, chains, bangles, bracelets, mangalsutra, nose pins, and other traditional Nepali jewelry. White Feather's Jewellery also sells silver utensils and gold coins in addition to jewelry.

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